- All prices are given in writing.
- No job will begin until customer has given approval
via e-mail or fax, to the written estimate and art
proofs.
- The customer is responsible for verifying all aspects
of the written estimate, invoice and related paperwork.
Blue Heron assumes no responsibility for typographic
errors contained in these documents once they have
been approved. Please verify quantities, colors, styles
sizes, print or embroidery locations, print or embroidery
colors billing and ship to addresses upon receipt.
- A major credit card must be presented at the time
your order is placed. No work will begin without a
50% deposit on invoice total. Orders of less than
$300.00 must be paid in full at time of order. We
accept VISA, MASTER CARD and AMERICAN EXPRESS. American
Express is subject to a 4% convenience fee.
- All claims must be made within 48 hours of delivery.
- Blue Heron is not responsible for damage in transit.
Claims must be made against shipping company.
- Once Blue Heron has met its responsibility to ship
on time, we accept no responsibility for delay's in
shipping.
- All written estimates are good for 30 days unless
otherwise noted.
- NO COD orders.
- Checks must clear our bank before work commences.
- Blue Heron reserves the right to cancel any order
in our possession if customer refuses these terms.
- Orders cancelled by customer may be subject to a
30% cancellation charge for services and re-stocking
fees. However, orders for American Apparel products
CANNOT be cancelled, customer will be responsible
for the FULL cost of the merchandise once credit card
information is obtained.
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